新鲜:Costco出门检查收据是为了顾客少掏腰包?

作者:亦云  于 2018-11-10 23:57 发表于 最热闹的华人社交网络--贝壳村

作者分类:生活点滴|通用分类:流水日记|已有12评论

大凡有过去Costco购物经历的,都不会陌生购物后出门时,门口总有两个哼哈二将在查验每一位顾客的收据,头几次吗总觉得有点不太舒服,有点把人当贼防的感觉,顾客似乎个个都是潜在的小偷似的,心想到处都是监控摄像头,那个小偷还能瞒天过海,门口验票纯属多此一举,购物久了,也就习惯成自然,每到付完账后小心翼翼的把收据收好,以备出门离开时没查验,就如同在以色列生活时,每当进入大的商场,车站和机关单位的大门时,都要主动打开背包,让门卫翻查包里的物品一样习惯成了自然。

刚刚读了一则新闻,给门口检查收据给出了官方解释:1)验票是为了避免顾客被多收钱,比如,顾客买了3捆卫生纸,收银员却收了4捆的钱;即便门口查验收据的发现顾客的购物车里有没有罗列在收据里的商品的话,也不会立即以偷窃论处,而是假定收银员操作失误,没有把该物品扫描收费; 2)验票人员扫描收据和购物车里物品,也可以防止收银员收费时由于疏忽而张冠李戴收错钱.

事实上,门口验票的几乎没有抓住过任何偷窃的人,因为偷窃的都从后门溜了,例如胳膊下面夹一个笔记本电脑从Costco试图溜走,被逮了个正着的,因为那里有监控,还有晚间把首饰盒砸碎偷盗珠宝的。

看了这则Costco官方对出门检查收据的解释以后,顾客就大可不必再有那种被当贼一样防的受辱心理了,而是感激商家想的周到细致入微了!

 

各位村民,您说呢??


 


图片来自网络,感谢原作者

 

延伸阅读:

The Real Reason Costco Employees Check Receipts at Exits

http://www.msn.com/en-ca/money/topstories/the-real-reason-costco-employees-check-receipts-at-exits/ar-BBPxp2X?li=AAggNb9&ocid=UE12DHP

'If shoppers have one complaint about Costco—the vast discount warehouse chain with a notoriously permissive return policy and speedy checkout lanes—it’s that the employees posted at the exits to take a marker to customers' receipts seem vaguely insulting. Is the premise that everyone is a shoplifter until proven otherwise?

Not exactly. A recent rundown of Costco's policy from The Takeout (via Cheat Sheet) points out that the true motivation of these exit-door sentries isn’t to identify potential thieves. It’s to make sure that Costco isn’t picking the pockets of its customers.

According to employees who have made not-for-attribution comments, Costco is actually examining receipts to make sure a shopper hasn’t been overcharged for their purchases. Someone with three giant bundles of toilet paper in their cart, for example, might have been charged for four. By giving the receipt a cursory glance, the employee can make sure a cashier didn’t inadvertently ring up phantom crates of canned tuna.

Of course, if someone did try to wheel out several big-screen televisions without a receipt, the exit-door employee would likely make an issue of it. But they’re not in loss prevention, and the measure isn’t intended to deter thieves. If you do have something in your cart you didn’t pay for, their immediate assumption is that the mistake is almost certainly the result of a cashier not scanning the item.

In fact, hardly any criminals are caught at the door—which isn't to say the store isn't immune to theft. Earlier this year, thieves at a Seattle Costco were busted with armloads of laptops after they barged out of the back entrance. In June, a Costco in Alpharetta, Georgia, was victimized by burglars who smashed the jewelry case at night and made off with $10,000 worth of valuables.
 

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发表评论 评论 (12 个评论)

2 回复 fanlaifuqu 2018-11-11 07:33
过分强调了一些,但不是无中生有!
2 回复 南沙2 2018-11-11 11:41
巧舌如簧
1 回复 ryu 2018-11-11 19:12
我去过,但没买东西,因为没入会,
2 回复 海外思华 2018-11-11 22:42
应该是防盗为主,这个因素也不排除!
1 回复 亦云 2018-11-12 03:02
fanlaifuqu: 过分强调了一些,但不是无中生有!
冠冕堂皇的解释,当然是少数无良者的劣性让绝大多数无辜者埋单,员工的工薪还不是顾客给掏的腰包
1 回复 亦云 2018-11-12 03:02
南沙2: 巧舌如簧
还是以防盗为主,不过解释一下也可让顾客不再尴尬
1 回复 亦云 2018-11-12 03:03
ryu: 我去过,但没买东西,因为没入会,
会员费不便宜
1 回复 亦云 2018-11-12 03:03
海外思华: 应该是防盗为主,这个因素也不排除!
冠冕堂皇的解释,当然是少数无良者的劣性让绝大多数无辜者埋单,员工的工薪还不是顾客给掏的腰包

少数人得病 多数人吃药
1 回复 bugfinder 2018-11-12 07:33
人家丫丫你就黨真?主要是爲了防止顧客和收銀員串通順貨。我就看到過一次一個白人女子被查到放購物車兒童卡座上一盆三尺高的花不在收據上。當時門子馬上叫來領班,領班對那白人女子質詢的口氣就是把她儅賊看。白人女子說所有東西在收銀的地方都離開了我,經過收銀員再交給我。別問我,你應該去問收銀的。後來那領班跑去調看了錄像,回來不停跟那白人女子賠不是。
1 回复 亦云 2018-11-13 01:02
bugfinder: 人家丫丫你就黨真?主要是爲了防止顧客和收銀員串通順貨。我就看到過一次一個白人女子被查到放購物車兒童卡座上一盆三尺高的花不在收據上。當時門子馬上叫來領班
新鲜 二字 本身就有质疑的意思在里面
回复 xqw63 2018-11-21 06:41
还是第一次听到这样的说法
回复 亦云 2018-11-25 20:36
xqw63: 还是第一次听到这样的说法
因此 新鲜呀!

facelist doodle 涂鸦板

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